PackUK Send Automated Reminder Emails to Producers for Payment

PackUK have issued an automated chaser email to producers who have either not yet paid or have made a partial payment by a method other than direct debit.

If the Notice of Liability remains unpaid in full, producers must contact PackUK to set up a recurring direct debit or agree to a formal payment plan.

All producers who received the chaser email will soon receive follow-up communications providing further clarification.

Additionally, the PackUK team is preparing further guidance on setting up a payment plan, which will be shared before the end of this week. In the meantime, producers are encouraged to contact the Customer Support team to arrange their payment plan on 0300 060 0002 or eprcustomerservice@defra.gov.uk.